COOKIE POLICY

www.dermedics.es

1. WHAT ARE COOKIES?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit www.dermedics.es. They allow the website to recognize your device, preserve your session, store preferences, and ensure the proper functional execution of our B2B and B2C ecommerce services.

2. OPERATIONAL FRAMEWORK & RESPONSIBILITY

This Website is owned and operated by Beauty Care Systems EOOD (5 Lyuben Karavelov str., Blagoevgrad, 2700, Bulgaria; Email: spain@dermedics.com). The website utilizes cookies necessary to support its hybrid operation, serving both B2B professional accounts and B2C consumers across Spain, Portugal, and the EU.

3. CATEGORIES OF COOKIES WE USE

A. Strictly Necessary / Essential Cookies

Essential for navigation and core operations. Without these, basic e-commerce functionality cannot be provided. They do not require user consent.

  • Shopify Core Cookies: Manage shopping cart state, session authentication, checkout progression, and secure payment processing.
  • B2B Access & Lock Applications: Store session tokens and user state for verified professional B2B accounts to display wholesale pricing and restricted portal content.
  • Security & Fraud Prevention: Ensure secure CSRF validation, bot protection, and transactional safety.

B. Performance & Analytics Cookies

Collect aggregated, anonymized data on website usage, page view counts, traffic sources, and performance metrics to help us optimize speed and usability.

  • Shopify Analytics: Analyzes user navigation paths, cart abandonments, and conversion metrics.
  • Google Analytics: Tracks anonymized interaction statistics across mobile and desktop devices.

C. Functional & Preference Cookies

Remember user settings and choices—such as preferred language, currency selection, or regional shipping parameters—to deliver a personalized browsing experience.

D. Marketing & Targeting Cookies (Third-Party)

Placed by third-party services (such as Meta, Google Ads, or TikTok) to measure campaign performance, deliver relevant advertisements, and build conversion profiles across channels. These are active only upon explicit user consent.

4. COOKIE DURATION

  • Session Cookies: Temporary cookies that expire as soon as you close your browser.
  • Persistent Cookies: Remain stored on your device until a defined expiration date or until manually cleared (e.g., preserving login state or cookie consent preferences).

5. MANAGING AND DISABLING COOKIES

You can manage or withdraw your consent for non-essential cookies at any time via the consent banner on www.dermedics.es or by configuring your web browser settings:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Apple Safari: Preferences > Privacy > Prevent cross-site tracking / Block all cookies
  • Microsoft Edge: Settings > Site permissions > Cookies and site data

Note: Blocking strictly necessary cookies may prevent access to core store functions, including account authentication and the checkout system.

6. CONTACT INFORMATION

If you have any questions regarding our use of cookies or data protection policies, please contact us at:

Email: spain@dermedics.com
Beauty Care Systems EOOD, 5 Lyuben Karavelov str., Blagoevgrad, 2700, Bulgaria.